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The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau... Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript. To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Closed Captions are not appearing even though CC is toggled 'On'. If the CC button is enabled and toggled 'On', then captions should be appearing. In the event that they do not appear: Make sure captions are not disabled in the operating system settings for your device. Close the Pluto TV app and try again.Open the Xfinity connect portal and click the 'settings' tab (gear icon). Make sure you are in the 'Mail' tab within the settings. Open the 'basic settings' page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ...Unplug the power cable from the back of the Flex box, wait 10-15 secs, plug the power cable back in, and allow 10 mins or less for the box to reboot. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.To turn on audio descriptions, click an option under the “Audio” category. To turn either feature off, just click the option again. Xbox . There are two ways to turn on closed captions. While streaming live TV: Press on the View button on your controller to enable closed captions. While streaming video on demand or live TV:To customize your captions from the Xfinity Stream portal follow the steps below: Please press the Xfinity button on your remote to launch the Xfinity Stream portal. Select the Settings icon on the far right. Select Accessibility Settings. Turn the Closed Captioning toggle to ON. Select Closed Captioning Options.Hello! I would first like to welcome you to the community! Thank you so much for reaching out. I completely understand your concerns with the tv not being able to turn the closed captions off. I'll be delighted to assist with this issue. To turn captions off you can try the following: 1.1K Messages. @user_4q1s1k There is not an option to toggle the ASL version off as it is a separate version of the movie. When selecting Barbie the first option on the left for me is the non-ASL version. If you hit watch options you can make sure that the free option for MAX | HBO is selected if you are selecting MAX the app may need to select ...Closed captioning. Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it's a system malfunction. We've tried multiple times to turn it off, but that option doesn't appear. We've made a number of changes tTo turn off the alarm on a Casio G-Shock watch, the user must first access the “alarm mode” by selecting the button on the bottom-left. In alarm mode, select an alarm, and press th...1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC." This option is usually found under the ...How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ...The Xfinity TV Channel Guide is an essential tool for any Xfinity TV subscriber. It provides a comprehensive listing of all the channels available in your subscription package, mak...When the content starts playing, click on the Audio & subtitle option, it is always located at the bottom of the screen. Step Two. Once you click on the Audio and Subtitles option, scroll to the subtitles section, click Off to disable the closed captioning feature for the current show or movie you are seeing. Step Three.Closed Captions are not appearing even though CC is toggled 'On'. If the CC button is enabled and toggled 'On', then captions should be appearing. In the event that they do not appear: Make sure captions are not disabled in the operating system settings for your device. Close the Pluto TV app and try again.To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Open the Peacock app and click on a show or movie to watch it. Using your finger, gently pull up to see the playback options at the bottom. Click on the icon named "text bubble," which is, in this case, the subtitles button.Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the TV remains on, while the Xumo is off.Turn audio description on from the Accessibility Settings menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.. The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the right-hand side of the menu.

Then go down to TV Options. Select the Closed Captions tile. Navigate to OFF and select it. You will no longer see the CC information on your screen. If you Want to Disable CC for all Live Channels and Over The Air TV Programming. Press the Home button on the remote control. Navigate down to Settings and select it.Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.Launch the Paramount Plus app on your device. Start playing the desired video. Look for a speech bubble or "CC" icon, which should be in the top right corner on most devices, and click on it. Click on "Subtitles" and select your desired option. Confirm your selection, and the closed captions will start appearing on the screen.Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them.

4K UHD and 4K UHD/HDR content viewing requires an Xfinity X1 XG1v4 or Xi6 TV Box, or an XiOne streaming TV Box for Xfinity Flex. You can find the model number of your X1 TV Box by going to About in the X1 Settings menu. You can also check the sticker located on the bottom panel of the TV Box. XG1v4 model numbers are AX014ANM or AX014ANC.This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...…

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