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Basic Device Troubleshooting. Use an Ethernet Cable. Router placement. Update Modem & Router Firmware. Upgrade Your Equipment. Extend Your WiFi Signal. Find Faster Internet. Before you dive into these steps, keep in mind that Xfinity is cable internet. While it is capable of fast speeds, it is a shared connection.Place your gateway, modem or router in the most central location of your home, preferably on the main floor instead of the attic or basement. Make sure it is at least a couple of feet off of the floor and confirm that the coax cable connection is finger tight. Avoid putting your gateway or router in cramped spaces or next to anything that can ... Learn how to use the admin tool and change your WiFi network name and password. A “reboot” or “restart” means that you are simply restarting your cable modem. It’s achieved by turning your modem off for around 15 seconds and then back on by using the power button or by simply unplugging your modem from the electrical outlet and plugging it back into the electrical outlet. A “reset” restores your cable modem ...In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. Restarting Your Gateway via the Xfinity My Account App. Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile. Select your modem, then select Restart this device (Can take up to seven minutes).DOVER, Del. (AP) — It was another Truex family reunion in victory lane at Dover. Ryan Truex won the Xfinity Series race Saturday at Dover Motor Speedway for …Overview of Xfinity Gateways. Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home network with ...But my router did not connect automatically. I accidentally discovered that there is an Event Log on my modem. And there, every day there is an entry like this: "Fri Jan 07 02:16:38 2022 Critical (3) Resetting the cable modem due to docsDevResetNow". After searching, I was surprised that this problem is quite common among Xfinity internet users.Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. …In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. Restarting Your Gateway via the Xfinity My Account App. Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile. Select your modem, then select Restart this device (Can take up to seven minutes).Quick Answer. If there’s a blinking orange light on your Xfinity modem, it means the device is installing a new update. But if the light is there even after the update has been installed, you need to fix the issue yourself by restarting the device, checking for local outages, updating the firmware, inspecting the cables, and disconnecting …View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for …Enter your zip code below to check out other internet providers in your area. 1. Unplug your router and modem. First, unplug your router and modem from the power outlet in the wall. Next, unplug any connections between your modem and wireless router. Oh, also—look for power buttons on your router and modem.Xfinity Wireless Gateway Admin Tool · Connect a computer, tablet or phone to your network. · Select Login. · On the left navigation menu, choose Gateway, then&...

Scroll down to the Xfinity row, then choose the Xfinity xFi app. Choose Show WiFi Password. The password(s) and network name(s) will show up on the screen. For more information on the xFi X1 TV box app, visit Using the Xfinity App on Your X1 TV Box. For Xfinity Internet Subscribers Without an xFi Gateway: Press the xfinity button on your remote.However, every few days, my download slows to 20-30, but my upload remains the same (40 up). If I reboot the modem, all is back to normal...for another 2-3 days. This is not an issue of the router behind it (I use it for port forwarding, etc) as if I remove it, the same issue occurs. I contact support, they reboot the modem as step 1, and of ...Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. …Then, try using your Internet connection again. 4. Reset Check. The next step is to reset the Pod you are having troubles with, and then setting it back up. Reset xFi Pod. If you are willing to reset your Pod, we have a separate guide available to help you with the process. How to Reset an Xfinity xFi Pod Wi-Fi Range Extender.

There should be a small hole on the back of the gateway. Insert a small pointed object such as a pen tip depress the button and hold it for 10 seconds and release. Be advised this will put the gateway back to default configuration and all your custom settings will be lost. Then set the gateway up as you wish. 5.There is no need to call support. To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The ……

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. If your modem has a blinking green light, it is trying to reconnect to. Possible cause: If you have a Comcast account, odds are good that you get one or more services throug.