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Restart Modem. Find out how to reset your modem to quickly resolve common issues like slow speeds and problems connecting to your wifi. Restart Cable Boxes. Find out how to reset your Xfinity cable box to fix larger service issues like on-screen errors, missing channels, and more. Check for Local Outages.If you have an Xfinity remote and the buttons aren't responding or performing as expected when you press them, follow the steps below to troubleshoot. Troubleshoot …Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...After installing a new router/modem combo unit, the default login and password for my router/modem no longer works. I recently installed a Motorola MG7700. Before I activated the unit with Xfinity, the default username "admin" and password "motorola" worked fine, and I could login to the unit's configuration page.Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.In today’s digital age, having reliable and fast internet service is essential for both personal and professional use. Comcast is one of the leading providers in the United States,...I look forward to working with you soon! - Click "Sign In" if necessary. - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon. - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. - Type your message in the text area near the bottom of the ...Comcast brings together innovative technology and extraordinary entertainment. Here you'll collaborate with diverse and passionate people to help reimagine industries, invent new products, and create incredible experiences. The first step to starting your career at Comcast is finding a role that matches your interests, skills, and experience.steps to unplugged and re-plugged Comcast cable box : Unplug your Comcast cable box from the power outlet. Wait for 10 seconds. Plug the cable box back into the power outlet. Wait a couple of minutes for the box to restart and reconnect to the network. Check to see if the signal has been restored.When I connected Comcast Cable box (X1 Infinity) to my Yamaha V673 receiver, I did not receive any video/audio signal on my TV and projector. But, a direct HDMI connection from cable box to projector/TV works fine. …The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place. Is the set top box plugged directly into the TV on the HDMI port the TV ...Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.we had this happen to one box (XG1) night before last. Issue was resolved after restarting it which took a bit longer than usual.Sunday, January 14, 2024, 10:10 a.m. Our rapid response crews worked day and night and made significant progress on Saturday, restoring service in most of the areas impacted by the storms. Our crews are back out today to identify and repair any remaining damage from the storms and now from the bitter cold.Xfinity Community Forum. TV. X1. Wifi connection is good but... jakeperry_413. New Poster. •. 1 Message. Monday, March 23rd, 2020 1:00 PM. Closed. …Activate the Xfinity Stream App on Roku. Open the app from the Xfinity Channel in the Roku Channel Store and choose Sign In. Note: You can find the Channel Store on the home screen of any Roku device by going to the "Streaming Channels" section in the left menu. You'll see the Activation Code screen on your Roku or Roku-connected device.Step 4. Click your service area on the Service Area list, and then click the "Save" button to refresh your listings. Advertisement.NBC12 WWBT Richmond (@NBC12) reported 6 minutes ago. Heads up Hanover County residents! Comcast Customers may experience intermittent problems reaching 911. If you are unsuccessful, please call 804-365-6140. Comcast is aware of the problem and working on a resolution, according to Hanover Emergency Communications.Logging in.... - XfinityAfter the factory reset, if your Xfinity cable box is still not working, you probably have a defective box and it needs to be replaced. Contact Customer Service for a Technician You can contact Comcast by calling their 1-800-COMCAST number or by visiting their website for Comcast Customer Care Support.Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be ...Xfinity by Comcast outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly ...

Sign in to your Xfinity Email or voicemail service. Visit xfinity.com and click the Account icon in the screen's top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard ...However, now all of the sudden I can not get the TV to play cable channels. I have no problem playing Netflix, Amazon Prime, etc…BUT, it does not recognize the cable box in the HDMI 1. I tried to move to HDMI 2 and still same problem. I have done a hard reset, unplugged everything and then the cable worked….Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...Learn how to change or reset your password.

Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Nov 10, 2023 · Check your network connection. “Are your cables plugged in?” might be an obvious question, but it’s still a good first step when troubleshooting your Xfinity internet. On the front of your modem, router, or xFi Gateway, look for LEDs that aren’t lit up. Make sure that the cables on your Xfinity hardware are secured.One reason why sound may not be working on any channel from XFINITY is due to a connection problem. We have multiple connections associated with the sound in many cases and if a cable is damaged or not plugged in properly, the signal will not reach the speaker. A damaged cable may also send video but not audio.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Restart Modem. Find out how to reset your modem to quickly re. Possible cause: Sign in to the Xfinity app with your Xfinity ID and password. Select WiFi from th.